Shipping policy

At Aleson’s, we aim to deliver your order safely and on time.

Order Processing

All orders placed on our website are prepaid orders only. We currently do not offer Cash on Delivery.

Once your order is successfully placed, we usually process and dispatch it within 1–2 working days. Orders placed on Sundays or public holidays may be processed on the next working day.

Delivery Timeline

Estimated delivery time is usually 3–7 working days, depending on your location and courier partner serviceability.

Delivery may take longer during festivals, public holidays, extreme weather conditions, courier delays, or other situations beyond our control.

Order Tracking

Once your order is shipped, tracking details will be shared with you via SMS, email, or WhatsApp, depending on the contact details provided during checkout.

Incorrect Address or Contact Details

Please ensure that your shipping address, phone number, and email ID are correct before placing the order. Aleson’s will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged Package on Delivery

If your package appears damaged, tampered with, or leaking at the time of delivery, please do not accept the package and contact us immediately at:

Email: support@alesons.com

Whatsapp : Chat With Us